Welcome to the ExcelliMatrix Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

To contact a Support Representative directly, please use our support line:

(855) 279-2102


Hours of Operation

Monday - Friday
8 am - 5 pm
*Closed on observed holidays. See here for the Holiday Schedule.


Upcoming Holidays

  • Monday, February 20, 2023
  • Monday, April 10, 2023


Thank you for choosing ExcelliMatrix as your support provider.