In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

To contact a Support Representative directly, please use our support line:

(855) 279-2102

Hours of Operation

• Monday - Friday
  • 8 am - 5 pm

*Closed on observed holidays. See here for the Holiday Schedule.

Upcoming Holidays

• Monday, September 2, 2024 (Labor Day)
  
• Friday, November 11, 2024 (Veteran's Day)

Thank you for choosing ExcelliMatrix as your support provider.